Privacy Policy

Information we collect

When you request a quote, we collect the details you provide:

• Name, email address, and phone number
• Property address
• Description of the structure and damage
• Any photos or videos you choose to upload

How we use it

We use your information only to review your request, contact you, schedule assessments, and provide restoration services. We do not sell your personal information.

Who we share it with

Your request is stored securely and shared with service providers that help us run our business, such as our hosting, customer management, and address lookup providers. We may also share information when required by law or with your insurance carrier at your direction.

Security and retention

Uploaded files are kept in private storage and only visible to authorized staff. We keep records as long as needed to serve you and meet legal or insurance obligations.

Your choices

You may ask us to view, correct, or delete your information by calling (410) 652-2274.